Client Services

🤝 Client Services Recruitment

Trusted talent for client-led growth.

💼 What We Recruit For

We place smart, proactive client services professionals across creative, digital, performance, and integrated agencies — the people who keep clients happy and teams moving.

Roles we cover include:

Account Executive
Account Manager
Senior Account Manager
Account Director
Business Director
Client Partner
Group Account Director
Project / Delivery Manager (client-facing)
Client Success Manager
Brand Partnerships Manager

Whether it’s a boutique digital agency or a global network, we know how to find people who bring calm, clarity, and commercial sense to every client relationship.

🧾 What Clients Say

“We’d had three false starts hiring an Account Director. Tribal sent us someone who landed in week one and got on top of the entire client portfolio.”
– Managing Partner, Creative Agency

💼 Why Agencies Work With Us

🧠 We understand creative delivery vs performance service models
🧭 We recruit for both leadership and delivery
🧩 Seamless process for perm or freelance
🧑‍💼 Trusted by London’s top independent agencies and fast-growth shops

📩 Hiring for Client Services?

Let’s find you the right fit — someone who earns trust, grows accounts, and lifts the bar.

What makes Tribal the best at recruiting this sector?

🧠 How We Recruit

Client Services is more than people skills — it’s delivery, growth, and internal leadership. Our approach:

🎯 We assess for sector experience (FMCG, fashion, tech, B2B, etc.)
💬 We look for client-fit — retained, project, or performance-driven
🧱 We understand the structure — creative agencies vs performance vs hybrid
📊 We prioritise commercial awareness — margin, upsell, retention

We get under the skin of your agency, so we know which type of operator thrives.

Our values underpin everything we do

Collaboration

We work in collaboration as trusted partners with our clients and candidates in a consultative manner, delivering on our promises in the most responsive and timely way.

Knowledge

Our shared knowledge and professionalism allows us to understand and relate to our clients and candidates resulting in a smooth process and outcome for all.

Reliability

As experienced professionals ourselves, our reliability is proven as we understand exactly the calibre and culture required for your business. We work in partnership to deliver a responsive, bespoke and flexible service, adapted to meet specific individual requirements.

Integrity

We demonstrate complete integrity, upholding honesty and strong moral principles. We do not compromise the truth.

Let’s chat

If you have any questions, or aren’t sure, get in touch. Whether you are an employer looking for your next hire or a jobseeker looking for your next job we can help you get on track.

Get in touch